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North Cumbria Hospitals reduce falls by 76.9%

North Cumbria Hospitals reduce falls by 76.9%

Who Cares about Falls?   RITA Does!
Zero Falls in 22 days

Update: Committed to the ongoing successes at North Cumbria University Hospitals.  We were invited to meet with the Teams at Cumberland Infirmary where we met   Liz Klein (Head of Nursing clinical standards), Mairi Clarke – Falls Prevention Lead (Member of National Falls Practitioner Working GroupThey were delighted to advise that during the period Nov – Dec 2018, they had 22 consecutive days without falls, which they advised had been unheard of and felt it was something that should be published. “We are very proud of this”!   The Trust have been able to report the usage of the ‘RITA’ units on the wards and measure against their mandatory falls reporting.

As a result of these outcomes, they have committed to purchase 2 further ‘RITA’ packages to use as part of their embedded care plan at the Trust and we continue to support the training in this initiative.


Over the 3 months since July to September, we have been able to reduce our falls by 76.9% and we have no reason to suspect that this positive reducing trend will not continue.

Ongoing results to follow.

Further, we had the opportunity to delve a little deeper into the last comments illustrated in an earlier case study and report these as follows. The findings in the case study were on an Elderly Ward


  • You stated that it is helpful in stimulating the elderly patients. In what way? – “It helps in alleviating their boredom, it represents a trigger for conversation. It connects patients with their families.
  • You stated that it had reduced your falls in the published 3 months. In what way? – “Patients are using their energy during the day by involvement in the various activities. It also has been a means of settling patients at night before they go to sleep”
  • You stated that it has been easier for the Delirium Outreach Teams to work with the patients, why is this? – Patients have previously been too agitated to allow the Delirium Outreach Teams to work with them. ‘RITA’ has offered a means of stimulation, so patients are more settled and make the Delirium Outreach Teams much more able to make informed assessments in supporting, patients, carers and staff.
  • You said that there was an improvement in staff morale, can you explain how and why? – “Everyone is so much happier, not only are the patients singing along with ‘RITA’, but the staff are too”.
  • How was it recognised that the patient’s needs had been met? – “We have reduced our falls. We are getting patients home sooner.  There is greater interaction with the families.

A harmed fall can cost the Trust upwards of £70K.  However, I am strongly of the view that any fall causes harm! So, this was one of the many areas where we decided to place significant focus and how we can improve the patient experience for the elderly and particularly those living with dementia and reduce the risk to meet with our over-riding strategic aim of high quality, safe and effective service for our patients.

Having conducted a great deal of research into many different alternatives, we decided to try ‘RITA’.   This has been our additional resource and it has been powerful in stimulating the elderly patients on Elm C Ward.  We noticed the falls rate on our other ward, Willow A had increased and as Falls Prevention Lead, quickly realised this was something we needed to address.  We brought ‘RITA’ onto Willow A Ward, the change was significant.

  • Other significant impacts have been that our Delirium Outreach Team have been able to work with patients that previously they have been unable to work with because of their need to be isolated. This arrival of ‘RITA’ has been able to change the mood and stimulate our patients so that they are able to engage in more meaningful activities.
  • Relatives have commented on the mood of their family member and how they have been able to engage in discussion with them and talk about the different activities they have been involved in. It was less of struggle to find something to talk about.
  • Staff morale has also improved.
  • Staff found it very easy to use in a short period of time, so was very efficient
  • Patients were much more settled whilst being entertained, so relatively less restless.
  • Great tool for creating good communication with patients.

Mairi Clark -Falls Prevention Lead

Member of the National Falls Practitioner Working Group

North Cumbria University Hospitals NHS Trust is an acute hospital trust dedicated to providing the best possible care, serving a population of around 320,000 people. We are located in one of the most geographically remote areas and serve the third most sparsely distributed population in England. Around 51% of the total Cumbrian population live in rural communities.

North Cumbria University Hospitals NHS Trust is an acute trust serving a population of around 320,000 people. We are located in one of the most geographically remote areas and serve the third most sparsely distributed [...]
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